Privacy Policy

Effective Date: June 2026

At ORISONN, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

• Name
• Email address
• Billing and shipping address
• Phone number (if provided)
• Order history
• Payment information (processed securely by Stripe or PayPal)
• IP address and browser information
• Device information
• Website usage data through analytics tools

2. How We Use Your Information

Your information helps us provide a better shopping experience. We may use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer support inquiries
• Improve our website and products
• Prevent fraudulent transactions
• Comply with legal obligations
• Send promotional emails if you have subscribed to our newsletter

3. Payment Security

Payments made through ORISONN are securely processed by trusted third-party payment providers including Stripe and PayPal. We do not store your complete credit card or payment details on our servers.

4. Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

We may also use Google Analytics or similar services to understand how visitors interact with our website. These tools collect anonymous information such as pages visited, browser type, and approximate location.

5. Email Communications

If you subscribe to our newsletter or marketing emails, you may receive updates about new products, promotions, and special offers. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

6. Sharing Your Information

We do not sell or rent your personal information. We may share information only with trusted third parties necessary to operate our business, including:

• Payment processors (Stripe and PayPal)
• Shipping and delivery providers
• Website hosting providers
• Analytics providers
• Legal authorities when required by law

7. Data Retention

We retain your personal information only as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and maintain business records.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no online system can guarantee absolute security, we continuously work to protect your information.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal data where permitted by law
• Opt out of marketing communications
• Request information about how your data is used

Residents of certain U.S. states, including California where applicable, may have additional privacy rights under applicable state privacy laws.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

ORISONN
Customer Support
Email: care@orisonn.com